FAQ
Frequently asked questions
1. Questions about our products
What is Volummi?
Volummi is a completely new generation of hair ties.
Volummi combines the advantages of hair ties, volume tools, and hair clips.
Finally, a hair tie that can do EVERYTHING:
- Visibly more volume and a perfect round shape in your hair
- Strong hold
- Comfortable to wear
- Dimensionally stable, i.e. no stretching
- Particularly gentle on hair thanks to the special material and pressure distribution
- The button closure ensures gentle removal from the hair and reduces unnecessary “tearing” of healthy hair
- Sustainable: Volummi is particularly durable and 100% recyclable
What material is Volummi made of?
Volummi is made of high-quality TPE (thermoplastic elastomer) and is 100% recyclable.
Where is Volummi manufactured?
Volummi is manufactured by our production partner in Bavaria according to German quality standards. When selecting our production facility, we placed particular emphasis on the highest quality, regionality, and fair working conditions.
How can I clean Volummi?
Volummi can be easily cleaned with water and mild soap.
How long does Volummi last?
Volummi is particularly durable thanks to its high-quality, dimensionally stable material. Our prototypes have been in daily use for 2 years and show no signs of wear and tear.
How do I know which size fits me best?
Grab your hair at the back of your head with your thumb and index finger, as if you were tying it into a ponytail. Then carefully pull your thumb and index finger out again, without changing the position if possible.
Now look at the space between your thumb and index finger and check whether it is closer to the size of a 2-cent coin or a 20-cent coin.
If it is closer to a 2-cent coin, we recommend size S.
If it is closer to a 20-cent coin, we recommend size M.
Otherwise, you can also use the following as a guide:
Do you have fine or thin hair?
Then size S will probably fit you better.
Do you have normal hair or medium hair thickness?
Then size M will probably suit you better.
2. Questions about orders
How much are the shipping costs?
You can find more information on this under Shipping.
How long is the delivery time?
You can find more information on this under Shipping.
How will I receive my invoice?
You will receive your invoice by email after we have received your payment.
Can I cancel my order?
You can find more information on this in our cancellation policy.
How secure is my data when I order from the official Volummi online shop?
The protection of your privacy is very important to us. You can find more information on this under the menu item Data Protection.
3. Questions about our company
Where does Volummi come from?
Our products are 100% designed and manufactured in Germany with a lot of love. We place particular emphasis on regionality.
Who is behind the Volummi brand?
You can find more information on this in the About Us menu item.
Where does the name Volummi come from?
Volummi is a combination of the two words “volume” and “hair tie.” That's how the brand name came about.
OUR PRODUCTS
